Frequently Asked Questions

Usually Registration Day takes place at the CBSC Clubhouse. We are working on our Registration plan for 2021 and we will update you when we have more information.

If you have purchased a membership in the past, you are a “returning” member.

A “new” member is a member who has never purchased a CBSC membership.

You are a New Member. Only members who have previously purchased a membership are considered Returning Members.

It is a great idea to sign up for the e-Seahorse to keep up to date with Club information. You will need an Activenet account to process transactions with CBSC should you decide to become a member.

Volunteers will be e-mailed a link to enroll in the appropriate category.

If you have not received an e-mail from registration@cbswimclub.ca confirming your volunteer status, please enrol as a Returning member.

Links for Returning and New Members can be found on the Registration page of this website.

Account 1: Subscribe to our e-Seahorse

Your CBSC e-Seahorse sign-up is to our newsletter which will keep you updated with Club communication (including registration preparation emails) as well as our summer e-Seahorse newsletters plus a few emails throughout the year informing you of our pool clean-up days, AGM and registration etc.

This is how you will notified re online enrolment to get a registration time slot. In order to enroll for a registration time slot you must be signed up to receive our newsletter. Please go to the homepage and click on e-Seahorse to subscribe. If you are currently receiving the eSeahorse then you are already signed up.

Account 2: Your CBSC Activenet account

Log in at https://ca.apm.activecommunities.com/cbsc/Home

This account is used on Registration day to register you and your family in the programs you select for the summer. It tracks your courses and payments. This account must be updated (prior to Registration Day) for every family member who will be participating in the CBSC this summer.

Subscribing to our e-Seahorse does not mean that you are a member of the CBSC. To be considered a member, you must first purchase a membership through our registration process, after applying for a registration slot in the correct category.

If you have not purchased a membership in the past, you must indicate your interest in joining through the procedure outlined under the information for “New Members”.

An Activenet account must only include your immediate family, unless you have received prior approval from the CBSC, due to extenuating circumstances. Grandparents, even those who may reside in your home, as well as relatives, friends or children you may babysit on a regular basis must all set up their own separate Activenet accounts. They must then apply for their own membership in the correct category for their situation.

After registration day, class lists are formed and used for communication. The only e-mail address pulled onto these lists is the e-mail address assigned to the member of your family enrolled in the class. The program coordinators use these list to communicate important class details, changes and updates with you. We suggest entering the e-mail address of the Adult responsible for the child enrolled in the class

Please e-mail communications@cbswimclub.ca

Please e-mail activenet@cbswimclub.ca if there is a problem with your Activenet account.

Yes, our Senior and Social members are welcome to purchase memberships online for a very limited time. The dates this purchase option will be available will be published here. If you miss the opportunity to purchase your Senior or Social membership online, please contact the Office (info@cbswimclub.ca) once the Club is open and the Office Staff will help you process your registration.

Please e-mail waivers@cbswimclub.ca for help with your waivers.

Please contact Hailey Dawson and Amy Cranston at cbscmembership@gmail.com with any Membership & Registration questions.